Sharjah Islamic Bank (SIB) won the Best Digital Banking Transformation award at the 2021 Infosys Finacle Innovation Awards, confirming the strength and excellence of its digital transformation ecosystem.
Efficient delivery of banking products and services
The Infosys Finacle Innovation Awards are a platform dedicated to the global banking technology industry and recognize financial institutions around the world for their breakthrough innovations and new approaches that create new value for their stakeholders. As part of the process, judges take into account the efficiency in the provision of banking services and products, the degree of customer satisfaction, the use of innovation in channels and distribution, as well as innovative practices. that promote increased income and profit in the market.
Adopt strategies to improve digital services
Waleed Al Amoudi, Head of Digital Banking Services at Sharjah Islamic Bank, said: “The bank’s digital transformation strategy continues to be recognized, most recently by winning an Infosys Finacle Innovation Award. In the midst of fierce competition, with over 270 nominations in 10 categories of banks around the world, we received the award for Best Digital Banking Transformation. We see this victory as further proof of the effectiveness of our efforts and of the overall excellence of the banking sector in the United Arab Emirates.
Al Amoudi stressed that Sharjah Islamic Bank is keen to continue adopting initiatives that will improve its digital service offering to customers. It is also constantly working to introduce innovative and easy-to-use solutions via the latest technologies.
Innovative solutions and exceptional services
SIB has won several prestigious awards in recognition of its innovative solutions and outstanding services, including the Most Innovative Digital Bank Award at the 8th International Finance Awards in 2020, the Mohammed Bin Business Innovation Award Rashid Al Maktoum, the Wells Fargo Operational Excellence Award for Excellence in Bank Transactions for Transfers, and the Dubai Service Excellence Program 2021 Award for Best Brand in the Electronic Services category, among others.
Sharjah Islamic Bank is continuously striving to provide all electronic services and facilities, which are designed to meet the demands of retail and business clients during the current period. The bank seeks to support the country’s efforts to contain the coronavirus under the slogan ‘We commit until we succeed’ and aligns with the UAE’s 2021 vision, aimed at achieving an advanced knowledge economy competitive and technology-based through innovation, as well as the bank’s strategy. to keep pace with the latest global digital banking technologies.